Volvo Auto British isles chief govt Kristian Elvefors recognised Ray Chapman Motors’ capability to “consistently supply amazing performance” immediately after the Malton car retailer retained the brand’s Retailer of the Yr title.
The Yorkshire-centered team observed off opposition from 93 Volvo franchised suppliers from across the British isles for a next successive calendar year to assert the title, proving its strength throughout new and employed automobile profits, section profits and shopper retention and pleasure.
7 other Volvo shops had been recognised as regional Retailer of the Calendar year award winners, meanwhile.
They ended up: 2018’s overall winner, Clelands of the Borders Riverside Motor Team, Wakefield Sailhouse Autos, Shrewsbury Hylton Gott, Kings Lynn Waylands Automotive, Oxford Truro Motor Organization and Snows Motor Group, Winchester.
Commenting on Ray Chapman Motors’ over-all earn, Volvo Autos Malton seller principal Duncan Chapman stated: “We are delighted to have been awarded Volvo’s Retailer of the 12 months accolade for 2021 – for the 2nd 12 months jogging.
“Our workforce is a fantastic team of very ambitious and difficult-performing individuals, who rose to the problems 2021 offered to continue on delivering a customized and premium practical experience for each of our prospects.
“We are extremely targeted on offering a to start with-course buyer experience and recognise that this should be the bedrock of our enterprise if we are to stand any possibility of achieving our revenue and services targets in foreseeable future a long time.
“This is a large accolade which we’re extremely very pleased of – effectively performed group Ray Chapman Motors.”
Elvefors mentioned: “Ray Chapman Motors constantly delivers spectacular functionality, no matter whether it is customer fulfillment, efficiency in opposition to target, or profitability. We are only as excellent as the crew all-around us, and Duncan has built a workforce that equally Volvo and Ray Chapman Motors can be very pleased of.
“The award of Retailer of the Yr is very a lot deserved by the staff at Ray Chapman Motors.”
Volvo shipped Uk new auto registrations up by 4% at 48,260 final yr (2020: 46,408). Year to-day to the end of February, its volumes ended up down 2.6% at 4,837 (2020: 49,68), nonetheless.
The Swedish top quality model, which past thirty day period introduced a immediate-to-buyer on the internet made use of car sales portal, is about to insert to its line-up of electric autos (EV) with the launch of the new C40 Recharge crossover.